Philippines Jobs

Service Desk Jobs at Eteam in Alabang, Metro Manila

Eteam company logo
Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Eteam is currently seeking applicants for the position of Service Desk in the Alabang area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Eteam operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Eteam
Position:Service Desk
Region:Alabang - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems, and/or applications and infrastructure for users.

Answers simple to complex questions about installation, operation, configuration, customization, and usage of assigned products.

Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions to correct common failures.

Escalates complex problems to a higher level within the organization.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Alabang
Full Address Eteam, 122 Gamboa, Legazpi Village, Makati, Metro Manila, Philippines
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Company Information

Eteam

Eteam Philippines is a leading workforce solutions provider, offering innovative services in talent acquisition, management, and consulting. With its strong presence in the Philippines, Eteam delivers exceptional value and empowers organizations to build dynamic and efficient teams. The company leverages cutting-edge technology, industry expertise, and a vast network to connect businesses with top-notch professionals seamlessly. Eteam’s commitment to outstanding customer service, flexible solutions, and reliable delivery has earned it a trusted reputation in the industry. Whether it’s manpower support or end-to-end HR solutions, Eteam Philippines is your trusted partner for workforce excellence.