Philippines Jobs

Service Desk L1 Technical Support Representative Jobs at FIS Global in Manila, Metro Manila

FIS Global company logo
Published 1 month ago

Welcome to our job portal, where FIS Global is offering exciting employment opportunities for the position of Service Desk L1 Technical Support Representative in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with FIS Global, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with FIS Global. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:FIS Global
Position:Service Desk L1 Technical Support Representative
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a dedicated L1 Technical Support Representative to become an integral part of our expanding team. In this pivotal role, you will serve as the first point of contact for users experiencing technical difficulties.

Your primary responsibilities will include assisting customers through phone, email, and chat, diagnosing hardware and software issues, and providing timely solutions to enhance overall user satisfaction.

The ideal candidate will demonstrate exceptional communication skills, possess a solid foundation in IT principles, and maintain a customer-centric approach. Previous experience in technical support is advantageous.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

FIS Global

FIS Global is a leading provider of technology solutions for the financial services industry. With a strong presence in the Philippines, FIS Global offers a wide range of services including banking software, payment solutions, and risk management systems. The company leverages its global expertise and local talent to deliver innovative and scalable solutions to its clients. FIS Global’s commitment to excellence and customer satisfaction has made it a trusted partner for financial institutions in the Philippines.