Service Desk Officer Jobs at Offshore Business Processing in Pasig, Metro Manila
Welcome to our job portal, where Offshore Business Processing is offering exciting employment opportunities for the position of Service Desk Officer in the Pasig area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Offshore Business Processing, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Offshore Business Processing. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Offshore Business Processing |
| Position: | Service Desk Officer |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 30.000 - PHP 35.000 per Month |
| Job Type: | Full-time |
Job Description
Work with a team that values your skills and ideas. Apply and set your career to the next level
Job Summary
- HMO on Day 1
- Receive promising perks and rewards
- Experience travel opportunities
- Get recognized for what you do
- Achieve work-life balance
- Improve exponentially with enhanced learning
Responsibilities
- Receive/initiate calls or emails from/to the clients and will act as Level 1 or 2 support
- Manage reporting needs and expectations for both internal/external clients
- Gather user requirements through analyzing data, current systems, and business practice
- Collaborates with the process team to define and develop the documentation, SOPs, and other client requirements
- Meet and exceed client and company’s KPIs
Requirements
- Minimum of solid and recent 1-year experience in a technical support role
- Good customer service and technical/troubleshooting skills
- Preferably with Freight Forwarding or Logistics background
- Excellent English skills in both written and oral
- Solid computer skills with the ability to learn new systems quickly
- With a positive attitude towards a difficult situation
- Willing to work in Ortigas, Pasig
- Amenable to work on shifting schedule
Job Type: Full-time
Pay: Php30,00.00 – Php35,00.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
Supplemental Pay:
- 13th-month salary
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | Offshore Business Processing - Ortigas, 17th Floor Cyberscape Gamma Topaz & Ruby Roads, Ortigas Center, Pasig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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