Philippines Jobs

Service Desk Specialist – German Speaker Jobs at Hunter’s Hub Inc. in Alabang, Metro Manila

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Published 11 months ago

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Hunter's Hub Inc. is thrilled to announce job openings for the position of Service Desk Specialist - German Speaker in the Alabang area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Hunter's Hub Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Hunter's Hub Inc..

Job Information

Company:Hunter’s Hub Inc.
Position:Service Desk Specialist - German Speaker
Region:Alabang - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Qualifications:

  • Active directory
  • Active Directory Azure
  • Microsoft 365

KEY RESULTS AREAS/JOB RESPONSIBILITIES:

1. Help Desk Support

a. Install, configure, and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/200/7/Mac);

b. Install and troubleshoot typical Window-based desktop applications (Anti-Virus, MS Project, Acrobat Reader, Internet Explorer);

c. Perform basic troubleshooting PC and network environments;

d. Respond quickly and courteously to customers seeking help via phone, email, remote access, or onsite support, and provide answers to all their questions;

e. Conduct research and utilize information resources and knowledge bases, coordinate with other Help Desk Support Specialists and internal IT colleagues to resolve inquiries and concerns;

f. Comply with the defined SOP for all assigned tasks;

g. Adhere to the defined SLA with customers;

2. Administrative

a. Close tickets as soon as they are resolved;

b. Maintain and update daily monitoring of service deliverables;

c. Prepare and submit necessary reports;

3. Teamwork

a. Flexibly adjust schedule to ensure 24 x 7 service availability;

b. Ensure timely and accurate turnover of activities to the next Help Desk team member on duty;

4. Learning and Development

a. Expand knowledge of business processes and IT-related information;

b. Stay abreast of current technology, system information, problems, changes, and updates relevant to the team;

Job Type: Full-time

Salary: Php70,00.00 – Php75,00.00 per month

Schedule:

  • 8-hour shift
  • Afternoon shift
  • Day shift
  • Evening shift
  • Shift system

Supplemental pay types:

  • 13th-month salary

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Alabang
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Job Application Information

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Company Information

Hunter’s Hub Inc.

Hunter’s Hub Inc. is a reputable recruitment agency based in the Philippines. With a strong focus on helping businesses find the right talent and individuals secure rewarding career opportunities, they have established themselves as a trusted partner in the industry. Hunter’s Hub Inc. offers a wide range of recruitment services, including executive search, permanent placement, and staffing solutions. With their dedicated team of professionals and extensive network, they strive to match the right candidates with the right job positions, resulting in successful and long-lasting employment partnerships.