Service Desk Specialist with German Jobs at Directpl PHL, Inc. in Manila, Philippines
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Directpl PHL, Inc. is currently accepting applications for the position of Service Desk Specialist with German in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Directpl PHL, Inc. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Directpl PHL, Inc. |
| Position: | Service Desk Specialist with German |
| Region: | Manila - Philippines, Philippines |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
An exciting opportunity awaits you as a Service Desk Specialist with German! We are a leading multinational company looking for a talented individual to join our dynamic team. As a Service Desk Specialist, you will play a crucial role in providing technical support and assistance to our German-speaking clients.
In this role, you will be responsible for troubleshooting hardware and software issues, resolving technical problems, and delivering outstanding service to our clients. Your excellent communication skills in German, along with your technical expertise, will be essential in ensuring customer satisfaction.
Key Responsibilities:
- Provide technical support to German-speaking clients via phone, email, and chat
- Troubleshoot hardware and software issues and escalate more complex problems to the relevant teams
- Ensure all customer inquiries are resolved within the agreed SLAs
- Document and maintain accurate records of customer interactions and solutions
- Collaborate with cross-functional teams to improve processes and customer experience
Requirements:
- Fluency in German and English, both written and verbal
- Prior experience in a similar service desk or technical support role
- Strong problem-solving skills and attention to detail
- Excellent communication and customer service skills
- Ability to adapt quickly to changing priorities and work under pressure
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Philippines |
| City | Manila |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
