Philippines Jobs

Service Desk Support Analyst Jobs at Atticus Solutions in Pasig, Metro Manila

Atticus Solutions company logo
Published 3 months ago

Atticus Solutions is thrilled to announce job openings for the position of Service Desk Support Analyst in the Pasig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Atticus Solutions, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Atticus Solutions.

Job Information

Company:Atticus Solutions
Position:Service Desk Support Analyst
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

As a Service Desk Support Analyst, you will be responsible for providing technical assistance and support to customers and employees. Your role involves diagnosing and resolving technical hardware and software issues, guiding users through troubleshooting steps, and escalating complex problems to the appropriate teams. You will also document all support interactions and maintain service desk records.

Key responsibilities include installing, configuring, and maintaining software and hardware systems, monitoring and responding to service desk tickets, and ensuring timely resolution of IT issues. Strong communication skills, problem-solving abilities, and a customer-focused mindset are essential for success in this role.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Pasig
Full Address Atticus Advisory Solutions, Unit 1402 Centerpoint Building Garnet Road, Ortigas Center, Pasig, Metro Manila, Philippines
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Company Information

Atticus Solutions

Atticus Solutions is a leading company based in the Philippines that specializes in providing innovative and comprehensive solutions for businesses. With a team of highly skilled professionals, Atticus Solutions delivers cutting-edge technology services, IT consulting, and software development solutions to clients across various industries. The company’s commitment to excellence and customer satisfaction ensures that businesses receive tailored solutions that meet their unique needs. Atticus Solutions aims to empower organizations by leveraging technology to drive growth, efficiency, and success in the ever-evolving digital landscape.