Service Desk Support L1 Jobs at UNISON SOLUTIONS DELIVERY, INC. in Pasig, Metro Manila
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UNISON SOLUTIONS DELIVERY, INC. is currently seeking applicants for the position of Service Desk Support L1 in the Pasig area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
UNISON SOLUTIONS DELIVERY, INC. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | UNISON SOLUTIONS DELIVERY, INC. |
| Position: | Service Desk Support L1 |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
DUTIES AND RESPONSIBILITIES
- Acknowledge support tickets and respond to user requests
- Acknowledge calls or email concerns from end users
- Follow up on support tickets to ensure that the problem has been resolved
- Identify and analyze faults and help users understand the problem
- Test systems or applications to ensure proper resolution before closing the incident
- Document actions taken to resolve the problem as input to the Knowledge-based system
JOB REQUIREMENTS AND QUALIFICATIONS
- Graduate in Bachelor of Science in Information Technology
- With Technical Support experience/Fresh Graduates are welcome
- Strong communication and problem-solving skills
- Service-oriented with a can-do attitude
- Willingness to work overtime if required
- Good interpersonal relations with clients
- Responsible for task assignment
Job Type: Full-time
Salary: Php16,00.00 – Php16,500.00 per month
Schedule:
- 8-hour shift
- Shift system
Supplemental pay types:
- 13th-month salary
- Overtime pay
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Pasig |
| Google Map | Google Map |
Job Application Information
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