Service Desk Team Lead Jobs at Global Payments (Beamery) in Quezon City, Metro Manila
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Global Payments (Beamery) is currently accepting applications for the position of Service Desk Team Lead in the Quezon City area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Global Payments (Beamery) operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Global Payments (Beamery) |
| Position: | Service Desk Team Lead |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
As a Service Desk Team Lead, you will be responsible for managing a team of service desk agents, ensuring high-level technical support to end-users. Your role involves overseeing daily operations, resolving escalated issues, and implementing best practices to optimize service delivery.
- Coordinate and prioritize team tasks
- Mentor and train team members
- Analyze performance metrics and identify areas for improvement
- Collaborate with IT teams to enhance incident resolution
If you have strong leadership skills, technical expertise, and a passion for driving customer satisfaction, we invite you to apply for this exciting opportunity.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Global Payments Process Centre, Corporate Center Tower 3, Vertis North, 16th to 22nd, Floors, Philippines |
| Google Map | Google Map |
Job Application Information
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