Service Desk Team Lead Jobs at H2 Software Consulting Services Inc. in Taguig, Metro Manila
H2 Software Consulting Services Inc. is currently accepting applications for the position of Service Desk Team Lead in the Taguig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
H2 Software Consulting Services Inc. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | H2 Software Consulting Services Inc. |
| Position: | Service Desk Team Lead |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 30.000 - PHP 35.000 per Month |
| Job Type: | Full-time |
Job Description
Job Qualifications:
- At least 1 year of supervisory experience in an IT service desk or related role.
- Strong technical knowledge in troubleshooting hardware, software, and network issues.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage multiple priorities and lead a team effectively.
- Familiarity with IT service management (ITSM) frameworks and tools.
Duties & Responsibilities:
- Supervise and mentor a team of IT service desk professionals.
- Manage daily operations for timely issue resolution.
- Monitor performance metrics and implement improvement strategies.
- Provide escalated support for complex issues and ensure SLA adherence.
- Conduct team meetings, reviews, and documentation management.
- Collaborate with other IT teams for cross-functional issue resolution.
Job Types: Full-time, Permanent
Pay: Php30,00.00 – Php35,00.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
Supplemental Pay:
- 13th month salary
- Overtime pay
Application Question(s):
- Are you available to work onsite?
- How soon can you start?
- How much is your asking rate?
Education:
- Bachelor’s (Required)
Experience:
- Service Desk Management: 1 year (Required)
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | H2 Software Consulting Services, Inc., 3rd Floor Ardan Building, #2, Meralco Ave, Pasig, 1605 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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