Service Desk Technician (Level 2+ Remote) Jobs at Manawa Networks in Manila, Metro Manila
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Manawa Networks is currently seeking applicants for the position of Service Desk Technician (Level 2+ Remote) in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Manawa Networks operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Manawa Networks |
| Position: | Service Desk Technician (Level 2+ Remote) |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly skilled Service Desk Technician with Level 2+ expertise in remote support. As a Service Desk Technician, you will be responsible for providing technical assistance and support to our clients, both remotely and in person. Your primary role will be to handle complex IT issues, troubleshoot network problems, and provide excellent customer service.
Key responsibilities:
- Responding to client inquiries and resolving technical issues in a timely manner
- Providing Level 2+ support for desktops, laptops, and various software applications
- Escalating complex problems to the appropriate team or vendor for resolution
- Monitoring and maintaining the health of network systems and servers
- Assisting with project-based work, such as system upgrades and migrations
Requirements:
- Minimum 3 years of experience in a similar role
- Strong knowledge of Windows and macOS operating systems
- Excellent problem-solving and troubleshooting skills
- Experience with Active Directory, Microsoft Office Suite, and remote support tools
- Strong communication and interpersonal skills
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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