Philippines Jobs

Service Support Manager Jobs at Trends Group, Inc. in Makati, Metro Manila

Trends Group, Inc. company logo
Published 10 months ago

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Trends Group, Inc. is currently accepting applications for the position of Service Support Manager in the Makati area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Trends Group, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Trends Group, Inc.
Position:Service Support Manager
Job Location Type:Hybrid
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

As a Service Support Manager, you will play a crucial role in ensuring the smooth operations of our service department and providing exceptional support to our customers. You will be responsible for overseeing a team of support staff, conducting regular performance evaluations, and implementing training programs to enhance their skills.

Your primary tasks will include resolving customer complaints, coordinating with other departments to address technical issues, and developing and implementing strategies to improve customer satisfaction. You will also be responsible for managing the service department’s budget, tracking key performance indicators, and preparing reports for management.

To excel in this role, you should have strong leadership and communication skills, as well as a deep understanding of customer service principles. Proven experience in a similar position and a background in technical support are highly desirable.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Trends and Technologies Incorporated, Trafalgar Plaza, 105 H.V. Dela Costa, Makati, 1227, Philippines
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Company Information

Trends Group, Inc.

Trends Group, Inc. is a leading company based in the Philippines. Established with a vision to provide innovative solutions and services, Trends Group has quickly become a trusted name in the industry. With expertise in various sectors including technology, finance, and marketing, the company offers a wide range of services such as consultancy, software development, and digital marketing. Trends Group, Inc. takes pride in its commitment to delivering high-quality results, exceeding client expectations, and fostering long-term partnerships. With a dedicated team of professionals and a strong presence in the market, Trends Group continues to thrive and drive growth.