Service Support Manager Jobs at Trends Group, Inc. in Makati, Metro Manila
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Trends Group, Inc. is currently accepting applications for the position of Service Support Manager in the Makati area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Trends Group, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
Company: | Trends Group, Inc. |
Position: | Service Support Manager |
Job Location Type: | Hybrid |
Region: | Makati - Metro Manila, Metro Manila |
Education: | Confidential |
Salary: | PHP 14.100 - PHP 43.000 per Month |
Job Type: | Full-time |
Job Description
As a Service Support Manager, you will play a crucial role in ensuring the smooth operations of our service department and providing exceptional support to our customers. You will be responsible for overseeing a team of support staff, conducting regular performance evaluations, and implementing training programs to enhance their skills.
Your primary tasks will include resolving customer complaints, coordinating with other departments to address technical issues, and developing and implementing strategies to improve customer satisfaction. You will also be responsible for managing the service department’s budget, tracking key performance indicators, and preparing reports for management.
To excel in this role, you should have strong leadership and communication skills, as well as a deep understanding of customer service principles. Proven experience in a similar position and a background in technical support are highly desirable.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Metro Manila |
City | Makati |
Full Address | Trends and Technologies Incorporated, Trafalgar Plaza, 105 H.V. Dela Costa, Makati, 1227, Philippines |
Google Map | Google Map |
Job Application Information
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