Philippines Jobs

Speech Analytics Specialist Jobs at Accenture in Taguig, Metro Manila

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Published 2 weeks ago

Accenture is currently accepting applications for the position of Speech Analytics Specialist in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Accenture operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Accenture
Position:Speech Analytics Specialist
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

A Speech Analytics Specialist is responsible for analyzing recorded customer interactions using speech recognition technology.

Key duties include identifying trends, evaluating call quality, and providing insights to improve customer service strategies.

Proficiency in data analysis, communication skills and a strong understanding of voice technology are essential for this role.

Experience in utilizing speech analytics tools and knowledge of customer service best practices are highly valued.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Taguig
Full Address 19/F, Accenture Manila Liquid Studio, Uptown Tower, 3 11th Ave, Taguig, 1634 Metro Manila, Philippines
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Company Information

Accenture

Accenture, a renowned global technology and consulting firm, has a strong presence in the Philippines. With a skilled workforce and state-of-the-art infrastructure, Accenture operates multiple delivery centers across the country. The company offers a wide range of services, including strategy, operations, technology, and digital solutions, to clients from various industries. Accenture’s commitment to innovation and its extensive expertise have made it a trusted partner for businesses seeking transformation and growth. With its focus on delivering high-quality services and driving positive change, Accenture continues to contribute to the growth of the Philippines’ IT and consulting industry.