Philippines Jobs

SPL Call Center Agent Jobs at UNITED PARCEL SERVICE in Davao City, Davao del Sur

UNITED PARCEL SERVICE company logo
Published 4 months ago

UNITED PARCEL SERVICE is currently seeking applicants for the position of SPL Call Center Agent in the Davao City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

UNITED PARCEL SERVICE operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:UNITED PARCEL SERVICE
Position:SPL Call Center Agent
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Job Type:Full-time

Job Description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience a rewarding culture, and work with talented teams that help you grow every day.

Job Description:

The Customer Service Rep is responsible for supporting all order management (SPLUS) in APAC. Responsibilities include order processing, dispatch to UPS warehouses, handling returns, documentation, and updating delivery proof.

Specific Tasks:

  • Take manual and live orders, create commercial invoices for international shipments.
  • Answer inbound and outbound calls, assist customers with inquiries, maintain on-time performance.
  • Amend orders to meet SLA, may have specific tasks in the Call Center.

Requirements & Qualifications:

  • College Level
  • Proficient in Microsoft Office
  • Reliable, shows initiative, works well with others
  • Good attitude, fast learner, attention to detail, hardworking
  • Flexible with shifting schedules

Employee Type: Permanent

UPS is committed to a workplace free of discrimination, harassment, and retaliation.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Davao del Sur
City Davao City
Full Address 3JRM+22R Unified Products Services Davao, San Nicolas Vill Brgy Centro, Agdao, Davao City, 8000 Davao del Sur, Philippines
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Company Information

UNITED PARCEL SERVICE

United Parcel Service (UPS) is a well-established courier and logistics company operating in the Philippines. With a strong presence in the country, UPS offers reliable and efficient delivery services for businesses and individuals alike. Offering a wide range of services including express delivery, freight forwarding, and supply chain management, UPS ensures that packages are delivered on time and in excellent condition. With their global network and cutting-edge technology, UPS provides solutions to meet the evolving needs of customers in the Philippines and worldwide.