Philippines Jobs

Subject Matter Expert Jobs at Crawford & Company in Manila, Metro Manila

Crawford & Company company logo
Published 4 months ago

Crawford & Company is currently accepting applications for the position of Subject Matter Expert in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Crawford & Company operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Crawford & Company
Position:Subject Matter Expert
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Summary

This position at Crawford & Company can assist leads and managers with training, escalated calls, and knowledge transfer to team members. Supervisors can focus on coaching as team members rely on SMEs for expertise-related queries.

Job Scope

  • Apply subject expertise to evaluate business operations.
  • Identify areas for business performance improvement.
  • Consult across operations, provide mentorship, share specialized knowledge.
  • Recommend solutions, define development requirements.
  • Provide guidance to staff for nesting, endorsement, and operational transitions.

Functional Knowledge

  • Bachelor’s degree required.
  • Minimum one year as SME or in current process.
  • Excellent communication and interpersonal skills.
  • Proficiency in English, verbal and written.
  • Strong customer service, active listening, phone handling skills.

Job ID: 25838

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address Crawford And Company Philippines, Incorporated‎, 4th Floor, Glass Tower Building, 115 C. Palanca, Jr. Street, Manila, 1000 Metro Manila, Philippines
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Company Information

Crawford & Company

Crawford & Company is a global provider of claims management solutions, and in the Philippines, it is known for its expertise in handling insurance claims. With a strong presence in the country, Crawford & Company Philippines offers a wide range of services, including loss adjusting, risk management, and appraisals. The company is committed to delivering exceptional customer service and timely resolution of claims, utilizing advanced technology and a dedicated team of professionals. With its years of experience and industry knowledge, Crawford & Company Philippines has established itself as a trusted partner in the insurance industry.