Philippines Jobs

Support Analyst L1 Jobs at Milestone Technologies, Inc. in Manila, Metro Manila

Milestone Technologies, Inc. company logo
Published 4 months ago

Welcome to our job portal, where Milestone Technologies, Inc. is offering exciting employment opportunities for the position of Support Analyst L1 in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Milestone Technologies, Inc., we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Milestone Technologies, Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Milestone Technologies, Inc.
Position:Support Analyst L1
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Support Analyst L1, you will be responsible for providing frontline technical support to end-users within our organization. Your main duties include troubleshooting software and hardware issues, resolving network problems, and escalating complex issues to higher-level support teams when necessary. You will also assist in the setup and configuration of new devices, maintain accurate records of support requests and resolutions, and provide excellent customer service to ensure user satisfaction.

Strong communication skills, attention to detail, and the ability to work well under pressure are essential for this role. Prior experience in a similar position and technical certifications are a plus.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address 27F, Milestone Technologies, Inc., The Podium West Tower, Doña Julia Vargas Ave, Pasig, Philippines
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Company Information

Milestone Technologies, Inc.

Milestone Technologies, Inc. is a leading IT services company based in the Philippines. With a focus on providing innovative technology solutions, Milestone Technologies helps businesses improve their operations, enhance productivity, and drive growth. Their comprehensive portfolio of services includes IT infrastructure management, network security, cloud computing, and digital transformation. With a team of highly skilled professionals and a customer-centric approach, Milestone Technologies has established itself as a trusted partner for businesses across various industries in the Philippines.