Support Operations Specialist Jobs at Onyx CenterSource in Makati, Metro Manila
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Onyx CenterSource is currently accepting applications for the position of Support Operations Specialist in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Onyx CenterSource operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Onyx CenterSource |
| Position: | Support Operations Specialist |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
A Support Operations Specialist is responsible for providing technical support, troubleshooting issues, and maintaining systems to ensure smooth operations within a company. They work closely with customers, internal teams, and vendors to resolve problems and improve overall support efficiency.
The main responsibilities of a Support Operations Specialist include:
- Responding to customer inquiries and providing timely and accurate technical assistance
- Tracking support tickets and ensuring proper documentation of issues and resolutions
- Collaborating with internal teams to resolve complex technical problems
- Identifying patterns in support requests and suggesting improvements to enhance customer experience
- Updating and maintaining knowledge bases and FAQ documents for self-help and customer reference
Excellent communication skills, attention to detail, and the ability to multitask are essential for this role, as Support Operations Specialists often need to handle several support requests simultaneously. They should also possess a strong technical background and be comfortable troubleshooting various systems and software.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Onyx CenterSource, Ayala Tower One, 1506-1508, Ayala Ave, Makati, 1226 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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