Philippines Jobs

Support Specialist Jobs at ZYWAVE INC. in Davao City, Davao del Sur

ZYWAVE INC. company logo
Published 8 months ago

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ZYWAVE INC. is currently accepting applications for the position of Support Specialist in the Davao City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

ZYWAVE INC. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:ZYWAVE INC.
Position:Support Specialist
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

A Support Specialist is responsible for providing technical assistance and support to customers, helping them solve issues they encounter with the company’s products or services. This role requires excellent communication skills, both verbal and written, and a strong customer-oriented approach.

The main responsibilities of a Support Specialist include:

  • Answering incoming customer inquiries and providing appropriate solutions
  • Troubleshooting technical problems and providing step-by-step guidance
  • Escalating complex issues to the relevant departments
  • Maintaining accurate records of customer interactions and transactions
  • Providing general product or service information to customers
  • Assisting in creating and updating support documentation

To succeed as a Support Specialist, you should have strong problem-solving skills, a patient and empathetic approach, and the ability to work well in a team environment. Additionally, a good understanding of the company’s products or services is essential.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Davao del Sur
City Davao City
Full Address Block 38 Lot 30 Phase 9b, Zivie Dave, Deca Homes, Davao City, Davao del Sur, Philippines
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Company Information

ZYWAVE INC.

Zywave Inc. is a leading technology company based in the Philippines. Known for its innovative solutions, Zywave provides a wide range of software and services for the insurance industry. With a focus on empowering insurance brokers, Zywave’s platforms offer comprehensive tools for client management, policy administration, and data analytics. Their cutting-edge technology helps streamline processes, improve productivity, and enhance customer service for insurance professionals. With a strong presence in the Philippine market, Zywave Inc. continues to revolutionize the insurance industry with its industry-leading solutions.