Team Lead – Facilities Help Desk Jobs at JLL in Taguig, Metro Manila
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JLL is currently seeking applicants for the position of Team Lead - Facilities Help Desk in the Taguig area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
JLL operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | JLL |
| Position: | Team Lead - Facilities Help Desk |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly motivated and skilled individual to join our team as a Team Lead for our Facilities Help Desk. As the Team Lead, you will be responsible for overseeing and coordinating the day-to-day operations of the help desk team, ensuring smooth and efficient delivery of services.
Responsibilities:
- Lead and manage a team of help desk specialists, providing guidance, coaching, and support
- Ensure high-quality customer service by promptly resolving inquiries and issues
- Assign and prioritize incoming help desk tickets and monitor progress
- Collaborate with other departments to resolve complex technical problems
- Develop and implement best practices and procedures to enhance team productivity
Qualifications:
- Previous experience in a leadership role
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Knowledge of facilities management and maintenance processes
- Proficient in using help desk software and other related tools
If you are a dedicated and driven individual with a passion for leading teams and providing excellent customer service, we would love to hear from you. Please send your CV and cover letter to [email address] before [application deadline date].
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | G2PV+36M Jones Lang Lasalle - Cyber Sigma, Taguig, Metro Manila, Philippines |
| Google Map | Google Map |
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