Team Leader Jobs at Cognizant in Manila
Company Cognizant is offering job opportunities for the position of Team Leader in the Manila area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Cognizant operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Cognizant |
| Position: | Team Leader |
| Region: | Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Cognizant is seeking a dynamic Team Leader to enhance the professional and personal development of our agents. Collaborate with the OIT Lead to ensure the success of operational programs through performance evaluations, training, and metrics monitoring.
Key Responsibilities:
- Champion staff development and manage performance.
- Handle escalated issues as a Subject Matter Expert.
- Monitor service queues for quality assurance.
- Stay updated on social media trends.
- Participate in cross-functional projects.
Qualifications:
- Experience in contact center escalations.
- Knowledge of social media monitoring.
- Strong time management skills.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Region | Manila |
| Full Address | Cognizant Philippines - Science Hub Tower 4, 1st to 4th Floors Science Hub Tower 4 Campus Ave, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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