Philippines Jobs

Team Manager, Customer Success Jobs at Remitly in Manila, Metro Manila

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Published 7 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Remitly is currently seeking applicants for the position of Team Manager, Customer Success in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Remitly operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Remitly
Position:Team Manager, Customer Success
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Are you a dynamic leader who is passionate about delivering exceptional customer service? We are seeking a skilled Team Manager for our Customer Success department. The ideal candidate will have a proven track record in managing teams to drive customer satisfaction and retention.

Responsibilities include overseeing a team of customer success representatives, establishing KPIs, providing coaching and mentorship, and collaborating with other departments to ensure a seamless customer experience.

If you possess strong communication skills, a customer-centric mindset, and the ability to motivate and guide a team towards success, this role is perfect for you.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
Full Address I-Remit Inc., 26/F Discovery Centre, 25 ADB Avenue Ortigas Center, San Antonio, Pasig, 1605 Metro Manila, Philippines
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Company Information

Remitly

Remitly is a financial technology company based in Seattle that provides digital money transfer services. In the Philippines, Remitly offers a convenient and secure way for Filipinos living abroad to send money back home to their loved ones. With competitive exchange rates and reliable service, Remitly has become a popular choice for overseas Filipinos looking to support their families and friends in the Philippines.