Philippines Jobs

Tech Support Analyst Jobs at Optum in Muntinlupa, Metro Manila

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Published 4 months ago

Optum is currently seeking applicants for the position of Tech Support Analyst in the Muntinlupa area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Optum operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Optum
Position:Tech Support Analyst
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Tech Support Analyst, you will be responsible for providing technical assistance to customers and internal teams. You will troubleshoot hardware and software issues, escalate complex problems to the appropriate teams, and document solutions for future reference.

You must have a strong understanding of computer systems and be able to communicate technical information effectively. Additionally, strong problem-solving skills and a customer-oriented mindset are essential for this role.

  • Provide technical assistance to customers and internal teams
  • Troubleshoot hardware and software issues
  • Document solutions and escalate complex problems

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Muntinlupa
Full Address Optum, Filinvest City, 12th, 14th-17th Floors, Vector Three Building Northgate Cyber Zone, Alabang, Muntinlupa, 1781, Philippines
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Company Information

Optum

Optum is a leading health services and innovation company that operates in the Philippines. With a mission to help people live healthier lives and make the healthcare system work better for everyone, Optum provides a broad range of technology-enabled health services. Their solutions include health information technology, analytics, population health management, healthcare operations, and pharmacy care services. Optum is committed to improving healthcare outcomes, increasing access to quality care, and reducing costs for individuals, providers, employers, and health plans in the Philippines.