Philippines Jobs

Technical Support Account Jobs at Metacom Business Process Outsourcing Solutions in Manila, Metro Manila

Metacom Business Process Outsourcing Solutions company logo
Published 10 months ago

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Metacom Business Process Outsourcing Solutions is currently accepting applications for the position of Technical Support Account in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Metacom Business Process Outsourcing Solutions operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Metacom Business Process Outsourcing Solutions
Position:Technical Support Account
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are currently looking for a skilled and dedicated Technical Support Account to join our team. As a Technical Support Account, you will be responsible for providing assistance to our customers in resolving technical issues related to our products and services.

Key responsibilities include:

  • Responding to customer inquiries and providing technical support via phone, email, or chat
  • Troubleshooting technical issues and providing timely resolutions
  • Collaborating with internal teams to ensure customer satisfaction
  • Documenting and maintaining records of customer interactions and solutions
  • Updating knowledge base articles to improve product and service support
  • Providing excellent customer service and maintaining a professional demeanor at all times

If you have a strong technical background, excellent problem-solving skills, and a passion for customer service, we would love to hear from you.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address Metacom Solutions, Inc., 8th Floor Cyber and Fashion Mall Eastwood City, Bagumbayan, Quezon City, 1110 Metro Manila, Philippines
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Company Information

Metacom Business Process Outsourcing Solutions

Metacom Business Process Outsourcing Solutions is a reputable outsourcing company based in the Philippines. With years of experience, they have established themselves as a trusted partner to businesses worldwide, offering a wide range of outsourcing services. From customer service and technical support to back-office tasks and data entry, Metacom provides cost-effective solutions that help businesses streamline their operations and focus on their core objectives. With a team of skilled professionals and state-of-the-art technology, they deliver exceptional results and ensure customer satisfaction. Choose Metacom for reliable and efficient outsourcing services that drive business success.