Philippines Jobs

Technical Support Agent Level 1 Jobs at Shore Solutions in Mandaluyong, Metro Manila

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Published 8 months ago

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Shore Solutions is currently accepting applications for the position of Technical Support Agent Level 1 in the Mandaluyong area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Shore Solutions operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Shore Solutions
Position:Technical Support Agent Level 1
Region:Mandaluyong - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are looking for a dedicated Technical Support Agent Level 1 to join our team. As a Technical Support Agent, you will be responsible for providing first-level technical assistance to our customers.

Your main duties will include troubleshooting technical issues, answering queries, and escalating more complex problems to the appropriate teams. Strong communication and problem-solving skills are essential for this role.

Basic knowledge of software and hardware issues, along with the ability to work in a fast-paced environment, are crucial. Training will be provided to support your development in this role.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Mandaluyong
Full Address H3J3+2MX Shore Solution LLC - Greenfield District, Sto. Cristo, Mandaluyong, Metro Manila, Philippines
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Company Information

Shore Solutions

Shore Solutions is a leading Business Process Outsourcing (BPO) company based in the Philippines. With decades of experience, Shore Solutions offers a wide range of outsourcing services, including customer service, technical support, IT solutions, digital marketing, and more. The company’s dedicated team of professionals, state-of-the-art infrastructure, and commitment to excellence ensure that clients receive top-notch BPO solutions. Shore Solutions is known for its efficient operations, cost-effective services, and ability to adapt to the evolving needs of businesses, making it a preferred outsourcing partner in the Philippines.