Philippines Jobs

Technical Support Quality Analyst Jobs at SupportNinja in Manila, Metro Manila

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Published 9 months ago

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Welcome to our job portal, where SupportNinja is offering exciting employment opportunities for the position of Technical Support Quality Analyst in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with SupportNinja, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with SupportNinja. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:SupportNinja
Position:Technical Support Quality Analyst
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a highly skilled and dedicated Technical Support Quality Analyst to join our team. As a Technical Support Quality Analyst, you will be responsible for evaluating the quality of our technical support services and ensuring that they meet and exceed our customers’ expectations.

In this role, you will be reviewing customer interactions, analyzing data, and identifying areas for improvement in our technical support processes. You will work closely with our support team to train and coach them on delivering exceptional customer service and technical assistance.

The ideal candidate for this position should have a strong technical background, excellent analytical skills, and a keen eye for detail. You should also possess exceptional communication abilities and be able to provide constructive feedback to enhance the overall customer experience.

If you have a passion for technology, a strong commitment to quality, and the ability to thrive in a fast-paced environment, we would love to hear from you.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address SupportNinja (Sanctum), Sanctum, 14F North Tower 1, SM City North, Epifanio de los Santos Ave, Quezon City, 1100 Metro Manila, Filipinas
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Company Information

SupportNinja

SupportNinja is a prominent outsourcing company based in the Philippines, offering top-notch customer support and back-office services to businesses worldwide. With a team of highly skilled and dedicated professionals, SupportNinja thrives on delivering exceptional solutions tailored to meet the specific needs of each client. They specialize in providing round-the-clock customer support, technical assistance, content moderation, and other support services that help businesses streamline their operations and enhance customer satisfaction. With their quality-driven approach, state-of-the-art technology, and cost-effective solutions, SupportNinja has established itself as a trusted partner for companies looking to outsource their support functions.