Technical Support Representative Jobs at Datamatics – RJ Globus Solution Inc in Clark Freeport Zone, Central Luzon
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Datamatics - RJ Globus Solution Inc is currently seeking applicants for the position of Technical Support Representative in the Clark Freeport Zone area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Datamatics - RJ Globus Solution Inc operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Datamatics – RJ Globus Solution Inc |
| Position: | Technical Support Representative |
| Region: | Central Luzon, Clark Freeport Zone - Central Luzon |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
- First point of contact for all users calling for Helpdesk Support hotline.
- Deals with hardware and application support queries and issues reported to the support desk.
- Take ownership and responsibility of issues from start through to a successful resolution.
- Escalate issues and involve Tier 2 wherever required in order to resolve issues as quickly as possible.
- The duties require that the Helpdesk Desk Agent receives and logs queries using some applications such as Zendesk, Live Person, and other Helpdesk related applications.
- Develop sound understanding of Helpdesk operations and related applications and systems as well as business-related processes and procedures.
- Develop technical knowledge of each system within the company profile and specialized knowledge of certain nominated applications.
- Maintain adequate knowledge of operating systems and application software used to provide a high level of support.
- Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Central Luzon |
| City | Clark Freeport Zone |
| Full Address | RJ GLOBUS SOLUTIONS INC (Berthaphil, Clark), 3rd Floor, Clark Center 07 Berthaphil Industrial Park, Jose Abad Santos Ave, Clark Freeport, Zone, Philippines |
| Google Map | Google Map |
Job Application Information
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