Philippines Jobs

Technical Support Representative Jobs at dnata in Clark Freeport Zone, Central Luzon

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Published 9 months ago

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dnata is currently accepting applications for the position of Technical Support Representative in the Clark Freeport Zone area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

dnata operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:dnata
Position:Technical Support Representative
Region:Central Luzon, Clark Freeport Zone - Central Luzon
Education:Confidential
Salary:PHP 20.000 - PHP 22.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a dedicated and experienced Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing technical assistance and support to our customers via phone, email, and chat.

Key responsibilities:

  • Answering customer inquiries and resolving technical issues
  • Troubleshooting hardware and software problems
  • Providing guidance and instructions on product usage
  • Escalating complex issues to the appropriate department
  • Documenting customer interactions and solutions in our CRM system

To be successful in this role, you must have excellent communication skills, a strong technical background, and the ability to work well under pressure. Previous experience in a similar support role is preferred.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Central Luzon
City Clark Freeport Zone
Full Address G/F, dnata Clark, Philexcel Business Park, Manuel A. Roxas Hwy, Clark Freeport, Mabalacat, 2023 Pampanga, Philippines
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Company Information

dnata

dnata Philippines is a leading provider of airport and travel services in the country. With a strong commitment to delivering excellence, they offer a wide range of services including ground handling, cargo, travel, and catering. With their dedicated team of professionals, state-of-the-art facilities, and advanced technology, dnata Philippines ensures seamless operations and exceptional customer experience. Committed to safety, efficiency, and innovation, dnata Philippines is a trusted partner for airlines and travelers alike.