Technical Support Representative (HelpDesk L1) Jobs at FIS Global in Manila, Metro Manila
FIS Global is thrilled to announce job openings for the position of Technical Support Representative (HelpDesk L1) in the Manila area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At FIS Global, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with FIS Global.
Job Information
| Company: | FIS Global |
| Position: | Technical Support Representative (HelpDesk L1) |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Are you passionate about providing exceptional customer support and solving technical issues efficiently? Join our team as a Technical Support Representative (HelpDesk L1)!
In this role, you will be responsible for addressing customer inquiries, troubleshooting hardware and software problems, and delivering timely solutions to technical issues.
Key responsibilities include providing phone, email, and chat support to customers, documenting support cases, and escalating complex issues to higher-level technicians when necessary.
Successful candidates should have strong communication skills, a basic understanding of computer systems, and a customer-centric mindset.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | FIS Global Solutions Philippines, Inc., 35 Garnet Rd, San Antonio, Pasig, 1605 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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