Philippines Jobs

Technical Support Representative / IT Service Desk Jobs at International Recruitment Outsourcing in Manila, Metro Manila

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Published 8 months ago

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Welcome to our job portal, where International Recruitment Outsourcing is offering exciting employment opportunities for the position of Technical Support Representative / IT Service Desk in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with International Recruitment Outsourcing, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with International Recruitment Outsourcing. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:International Recruitment Outsourcing
Position:Technical Support Representative / IT Service Desk
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a skilled Technical Support Representative to join our IT Service Desk team. As a Technical Support Representative, you will be responsible for providing technical assistance and support to our clients and customers. Your primary goal will be to ensure the smooth operation of their computer systems, troubleshoot any issues they encounter, and provide timely solutions.

Key Responsibilities:

  • Responding to incoming support requests via phone, email, or in person
  • Diagnosing and resolving technical hardware and software issues
  • Guiding clients and customers through step-by-step solutions
  • Collaborating with team members to identify and escalate complex problems
  • Documenting and tracking support tickets in our system
  • Maintaining a high level of customer satisfaction and professionalism

Requirements:

  • Proven work experience as a Technical Support Representative or similar role
  • Excellent knowledge of computer hardware, software, and networking systems
  • Strong problem-solving and communication skills
  • Ability to prioritize and manage multiple tasks effectively
  • Customer-oriented approach and the ability to work well in a team

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

International Recruitment Outsourcing

International Recruitment Outsourcing is a leading company in the Philippines that specializes in providing comprehensive recruitment solutions for businesses worldwide. With a strong network of skilled professionals, they offer top-notch services in sourcing, screening, and selecting the right candidates for diverse industries. Their expertise in recruitment processes, coupled with their deep understanding of the global job market, enables them to match the perfect talent with the right organization, fostering long-term success and growth. Trust International Recruitment Outsourcing to connect you with the best talents, streamline your hiring processes, and drive your business forward.