Technical Support Representative Jobs at SupportNinja in Taguig, Metro Manila
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Company SupportNinja is offering job opportunities for the position of Technical Support Representative in the Taguig area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
SupportNinja operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | SupportNinja |
| Position: | Technical Support Representative |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a skilled and experienced Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing excellent customer service and resolving technical issues for our clients.
Your responsibilities will include:
- Providing phone and email support to customers experiencing technical difficulties.
- Troubleshooting and resolving hardware and software issues.
- Assessing customer needs and escalating complex issues to the appropriate teams.
- Documenting customer interactions and solutions in our internal database.
- Collaborating with cross-functional teams to improve product functionality and user experience.
Requirements:
- High school diploma or equivalent.
- Previous experience in a technical support role.
- Strong problem-solving and communication skills.
- Sound knowledge of computer systems and software.
- Ability to work well under pressure and prioritize tasks effectively.
If you are passionate about technology and enjoy helping customers find solutions, we would love to hear from you. Please send your CV and cover letter to [email address] before [deadline].
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | 16F, SupportNinja (Foundry), Two/NEO, 28th St, Taguig, 1634 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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