Philippines Jobs

Technical Support Jobs at RingCentral in Pasig, Metro Manila

RingCentral company logo
Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

RingCentral is thrilled to announce job openings for the position of Technical Support in the Pasig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At RingCentral, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with RingCentral.

Job Information

Company:RingCentral
Position:Technical Support
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Important to proceed this application. Click the link below and make sure to complete all the details needed:

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Desired Qualifications:

  • At least High School Graduate
  • 2+ years experience in a customer-focused/customer experience role
  • Strong technical troubleshooting skills, perseverance, and patience
  • Experienced in VOIP technology including SIP, RTP, QoS, COS, codecs
  • Knowledge of network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4), DNS, etc.
  • Networking, IT, or telecommunications certification is a plus – Network + or equivalent is desirable
  • Experience supporting telecommunications, networking, or Software-as-a-Service Products
  • Experience supporting contact center technologies
  • Ability to work efficiently in a highly demanding team-oriented and fast-paced environment
  • Ability to communicate and empathize with all levels of customers – executives, end-users, developers
  • Self-motivated with the ability to dive right in, be effective and make a difference

What we offer:

  • Work Onsite / Flexible work arrangement (Hybrid Setup)
  • Comprehensive HMO package (medical and dental)
  • Personal Time Off Leaves
  • Performance Incentive (Commissions)
  • Employee Assistance and Wellness Programs

Important to proceed this application. Click the link below and make sure to complete all the details needed:

Apply Here

Job Types: Full-time, Permanent

Salary: Php45,00.00 – Php70,00.00 per month

Benefits:

  • Paid training
  • Work from home

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Performance bonus
  • Yearly bonus

Experience:

  • Technical Support: 2 years (Required)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Pasig
Full Address H3Q6+47G RingCentral Philippines, Topaz Road, Ruby Rd, Ortigas Center, Pasig, Metro Manila, Philippines
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Company Information

RingCentral

RingCentral is a leading cloud communications and collaboration solutions provider in the Philippines. With its innovative technology and advanced features, RingCentral is transforming the way businesses communicate and collaborate. Offering services such as voice, video, messaging, and team collaboration tools, RingCentral enables businesses of all sizes to connect and operate seamlessly, from anywhere and at any time. With a strong presence in the Philippines, RingCentral is empowering businesses to enhance productivity, improve customer experiences, and drive growth through modern and efficient communication solutions.