Philippines Jobs

Technical Support Specialist Jobs at Australian Outsource Desk Inc. in Angeles, Pampanga

Australian Outsource Desk Inc. company logo
Published 12 months ago

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Australian Outsource Desk Inc. is thrilled to announce job openings for the position of Technical Support Specialist in the Angeles area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Australian Outsource Desk Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Australian Outsource Desk Inc..

Job Information

Company:Australian Outsource Desk Inc.
Position:Technical Support Specialist
Region:Angeles - Pampanga, Pampanga
Education:Confidential
Job Type:Full-time

Job Description

Join our team as a Technical Support Specialist and be part of a dynamic and innovative company that is revolutionizing the tech industry. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer service and resolving technical issues for our clients.

Responsibilities:

  • Diagnose and troubleshoot technical issues reported by customers via phone, email, or chat
  • Provide timely and accurate solutions to customers’ problems in a professional and friendly manner
  • Collaborate with the development team to identify and address recurring technical issues
  • Document customer interactions and resolutions in our support system
  • Stay up-to-date with product knowledge and emerging technologies to provide the best support possible

Requirements:

  • Proven experience working in a technical support role, preferably in the software industry
  • Proficiency in troubleshooting software, hardware, and network issues
  • Excellent communication and problem-solving skills
  • Ability to manage multiple customer inquiries simultaneously
  • Strong attention to detail and ability to follow processes

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Pampanga
City Angeles
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Company Information

Australian Outsource Desk Inc.

Australian Outsource Desk Inc. is a leading outsourcing company based in the Philippines. With a team of highly skilled professionals, they provide a wide range of outsourcing services to businesses around the world. Their services include customer support, back-office operations, data entry, and more. With a commitment to quality and efficiency, Australian Outsource Desk Inc. helps businesses streamline their operations and improve their overall productivity. With their strategic location and cost-effective solutions, they have become a trusted outsourcing partner for companies looking to maximize their resources and focus on core business activities.