Technical Support Jobs at Systemantech INC in Quezon City, Metro Manila
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Systemantech INC is thrilled to announce job openings for the position of Technical Support in the Quezon City area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Systemantech INC, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Systemantech INC.
Job Information
Company: | Systemantech INC |
Position: | Technical Support |
Region: | Metro Manila, Quezon City - Metro Manila |
Education: | Confidential |
Salary: | PHP 14.100 - PHP 43.000 per Month |
Job Type: | Full-time |
Job Description
QUALIFICATIONS:
- Strictly at least 6 months’ work experience with IT Related role.
- Good at CPU hardware and software troubleshooting / Printer Troubleshooting / Network basic.
- Good verbal and written communication skills.
- Has customer service and rapport-building skills.
- Has problem-solving and troubleshooting abilities.
- Intermediate in analytical and organizational skills with strong attention to detail.
- Willing to do fieldwork if required.
- Has basic knowledge of ticketing systems.
- Basic knowledge in Server, Router, and Switches installation.
- Has a customer-oriented personality.
- Has flexibility in fieldwork.
Job Descriptions:
- Responsible for the deployment, installation, pull-out, and configuration of PC, Laptop, Printer.
- Diligently attends to assigned tickets and provides support within the specified SLAs.
- Responsible for level 1 (phone & remote) & level 2 (on site) support.
- Regularly updates on the status of assigned service request or incident.
- Reports and updates helpdesk on incidents or service requests encountered beyond the assigned service request.
- Provides assistance to end-users on standard applications and specialized software.
- Troubleshoots hardware problems, replaces defective parts, and makes necessary escalation to the authorized person.
- Responsible for formatting/Cloning of PC, Desktops, Laptops.
- Network connection configuration, testing, and basic troubleshooting.
- Performs regular checkup of PC desktop/laptop and the like (such as but not limited to defragmentation/patches/virus updates).
- Escalates problems that require immediate attention of helpdesk, team leader, or appropriate authorities.
- Performs other relevant tasks that may be assigned from time to time.
Job Type: Full-time
Salary: Php16,00.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Shift system
Supplemental pay types:
- 13th-month salary
- Overtime pay
- Performance bonus
Application Question(s):
- Do you have 6 months work experience?
Education:
- Bachelor’s (Required)
Language:
- English (Required)
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Metro Manila |
City | Quezon City |
Full Address | Systemantech Inc., 145 Mo. Ignacia Ave, Diliman, Quezon City, Metro Manila, Philippines |
Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?