Ticketing Agent – Chat/Email Support Specialist Jobs at Sapient Call Center Careers in Manila, Metro Manila
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Welcome to our job portal, where Sapient Call Center Careers is offering exciting employment opportunities for the position of Ticketing Agent - Chat/Email Support Specialist in the Manila area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Sapient Call Center Careers, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Sapient Call Center Careers. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Sapient Call Center Careers |
| Position: | Ticketing Agent - Chat/Email Support Specialist |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
One-day hiring process Earn up to 27k monthly We are mass hiring for Call Center Agents as prior in our Metro sites
Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY
Job Responsibilities:
- Process ticket orders accurately and efficiently using ticketing systems or online platforms.
- Provide information regarding event schedules, seating options, ticket prices, and availability.
- Resolve customer inquiries, concerns, or issues related to ticket purchases, refunds, exchanges, or cancellations.
- Ensure one-call resolution prioritizing customer satisfaction.
- Perform basic troubleshooting when necessary.
WHAT CAN WE OFFER?
- Competitive Salary
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid-shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
** THIS IS FOR AN ONSITE WORK SET UP **
Job Type: Full-time
Salary: Up to Php27,00.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Paid training
- Pay raise
Schedule:
- 8-hour shift
- Day shift – Monday to Friday
- Night shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Performance bonus
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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