Ticketing Agent – Chat/Email Support Specialist Jobs at Sapient Call Center Careers in Santa Maria, Bulacan
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Sapient Call Center Careers is currently seeking applicants for the position of Ticketing Agent - Chat/Email Support Specialist in the Santa Maria area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Sapient Call Center Careers operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Sapient Call Center Careers |
| Position: | Ticketing Agent - Chat/Email Support Specialist |
| Region: | Bulacan, Santa Maria - Bulacan |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
One-day hiring process. Earn up to 27k monthly.
Sapient Call Center Careers is currently mass hiring for Call Center Agents in our Metro sites.
Position Overview:
This role involves managing customer inquiries, resolving issues, and ensuring a positive experience for individuals using the ticketing platform.
Job Responsibilities:
- Process ticket orders accurately and efficiently using ticketing systems or online platforms.
- Provide information regarding event schedules, seating options, ticket prices, and availability.
- Resolve customer inquiries, concerns, or issues related to ticket purchases, refunds, exchanges, or cancellations.
- Ensure one-call resolution prioritizing customer satisfaction.
- Perform basic troubleshooting when necessary.
What Can We Offer?
- Competitive Salary
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Sapient is URGENTLY HIRING. APPLY TODAY AND GET HIRED IMMEDIATELY
** THIS IS FOR AN ONSITE WORK SET UP **
Job Type: Full-time
Salary: Up to Php27,00.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Paid training
- Pay raise
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- Night shift
Supplemental pay types:
- 13th-month salary
- Bonus pay
- Commission pay
- Performance bonus
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Bulacan |
| City | Santa Maria |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
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