Ticketing Agent – Chat Moderator / Email Support Analyst Jobs at Sapient Jobs Nationwide in Manila, Metro Manila
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Company Sapient Jobs Nationwide is offering job opportunities for the position of Ticketing Agent - Chat Moderator / Email Support Analyst in the Manila area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Sapient Jobs Nationwide operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Sapient Jobs Nationwide |
| Position: | Ticketing Agent - Chat Moderator / Email Support Analyst |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
One-day hiring process Earn up to 25k monthly We are mass hiring for Call Center Agents as prior in our Metro sites
Position Overview:
This role involves managing customer inquiries, resolving issues, and ensuring a positive experience for individuals using the ticketing platform.
Job Responsibilities:
- Process ticket orders accurately and efficiently using ticketing systems or online platforms.
- Provide information regarding event schedules, seating options, ticket prices, and availability.
- Resolve customer inquiries, concerns, or issues related to ticket purchases, refunds, exchanges, or cancellations.
- Ensure one call resolution prioritizing customer satisfaction.
- Perform basic troubleshooting when necessary.
WHAT CAN WE OFFER?
- Competitive Salary
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY
** THIS IS FOR AN ONSITE WORK SET UP **
Job Types: Full-time, Fresh graduate
Salary: Php18,00.00 – Php25,00.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
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