Philippines Jobs

Ticketing AgentChat/Email Support Specialist Jobs at Sapient Global in Mandaluyong, Metro Manila

Sapient Global company logo
Published 10 months ago

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Sapient Global is thrilled to announce job openings for the position of Ticketing AgentChat/Email Support Specialist in the Mandaluyong area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Sapient Global, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sapient Global.

Job Information

Company:Sapient Global
Position:Ticketing AgentChat/Email Support Specialist
Region:Mandaluyong - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

One-day hiring process. Earn up to 27k monthly. We are mass hiring for Call Center Agents as prior in our Metro sites.

The ideal candidate loves talking to people and proactively solving issues.

What can we offer?

  • HMO Benefits
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy

Job Description:

  • Process ticket orders accurately and efficiently using ticketing systems or online platforms.
  • Provide information regarding event schedules, seating options, ticket prices, and availability.
  • Resolve customer inquiries, concerns, or issues related to ticket purchases, refunds, exchanges, or cancellations.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

We are also currently hiring for the following accounts:

  • Customer Service
  • Technical Support
  • Travel Account
  • Hotel Reservation Account
  • Healthcare Account
  • Financial
  • Telco Non Voice

Apply today!

** THIS IS FOR AN ONSITE WORK SET UP **

Job Type: Full-time

Salary: Up to Php27,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Commission pay
  • Performance bonus

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Mandaluyong
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient Global

Sapient Global is a reputable IT solutions provider based in the Philippines. With a strong presence in the industry, the company offers a wide range of services including application development, software testing, IT consulting, and digital transformation. Sapient Global is known for its expertise in delivering innovative and scalable solutions that meet the evolving needs of businesses. Committed to delivering exceptional client experiences, the company boasts a talented team of professionals who leverage cutting-edge technologies to drive digital transformation and ensure long-term success for their clients.