Philippines Jobs

Ticketing AgentChat/Email Support SpecialistCSR Jobs at BPOJobs – SM North in Marikina, Metro Manila

BPOJobs - SM North company logo
Published 11 months ago

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BPOJobs - SM North is currently seeking applicants for the position of Ticketing AgentChat/Email Support SpecialistCSR in the Marikina area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

BPOJobs - SM North operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:BPOJobs – SM North
Position:Ticketing AgentChat/Email Support SpecialistCSR
Region:Marikina - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Earn up to Php25,00.00 per month.

We are currently seeking Travel Representatives to join our team in the Metro. This is an urgent hiring, so submit your application now!

Responsibilities:

  • Answering inquiries from clients about travel products and services
  • Assisting clients with booking travel arrangements and ensuring the accuracy of booking details and itinerary
  • Providing advice and recommendations on travel destinations and activities
  • Handling customer complaints and resolving issues related to travel bookings
  • Achieving performance targets related to customer satisfaction and sales conversion

Qualifications:

  • High school diploma or equivalent required
  • No prior experience required
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs
  • Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints
  • Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies
  • Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus
  • Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities

Be part of a growing team and enjoy work-life balance. Apply today!

Job Types: Full-time, Permanent, Fresh graduate

Salary: Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Marikina
Full Address M24M+V4F SM NORTH BPO, Bago Bantay, Quezon City, Metro Manila, Philippines
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Company Information

BPOJobs – SM North

BPOJobs – SM North is a leading Business Process Outsourcing (BPO) company situated in the Philippines. Located in SM North, one of the largest shopping centers in Manila, BPOJobs offers a wide range of outsourcing solutions to local and international businesses. With their experienced workforce, state-of-the-art facilities, and commitment to delivering high-quality services, BPOJobs has gained a reputation for excellence in the industry. Whether it’s customer service, technical support, or back-office functions, BPOJobs – SM North is dedicated to helping companies streamline their operations and improve overall efficiency.