Ticketing CSR Agent – Airline Reservation Account Jobs at SapientBPO – SM North in Cubao, Metro Manila
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SapientBPO - SM North is currently accepting applications for the position of Ticketing CSR Agent - Airline Reservation Account in the Cubao area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
SapientBPO - SM North operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | SapientBPO – SM North |
| Position: | Ticketing CSR Agent - Airline Reservation Account |
| Region: | Cubao - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
One-day hiring process. Earn up to 25k monthly. We are looking for Travel Representatives as prior in our Metro sites. This is for urgent hiring, submit your application now.
Responsibilities:
- Answer inquiries from clients about travel products and services.
- Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary.
- Provide advice and recommendations on travel destinations and activities.
- Handle customer complaints and resolve issues related to travel bookings.
- Achieve performance targets related to customer satisfaction and sales conversion.
Qualifications:
- High school diploma or equivalent required.
- Experience is not required.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs.
- Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints.
- Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies.
- Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus.
- Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities.
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE
Give us a ring, and let’s talk about how we can help you. Apply today.
Job Types: Full-time, Permanent, Fresh graduate.
Salary: Up to Php25,00.00 per month.
Benefits:
- Additional leave.
- Flexible schedule.
- Free parking.
- Health insurance.
- Life insurance.
- On-site parking.
- Opportunities for promotion.
- Paid training.
- Pay raise.
- Promotion to permanent employee.
Schedule:
- 8-hour shift.
- Day shift.
- Flextime.
- Monday to Friday.
Supplemental pay types:
- 13th month salary.
- Bonus pay.
- Commission pay.
- Overtime pay.
- Performance bonus.
- Yearly bonus.
Education:
- Senior High School (Preferred).
Language:
- English (Preferred).
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Cubao |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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