Philippines Jobs

Tier 1 Help Desk Technician Jobs at Doxa7 Solutions, Inc. in Manila, Manila

Doxa7 Solutions, Inc. company logo
Published 2 weeks ago

Doxa7 Solutions, Inc. is currently seeking applicants for the position of Tier 1 Help Desk Technician in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Doxa7 Solutions, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Doxa7 Solutions, Inc.
Position:Tier 1 Help Desk Technician
Region:Manila, Manila - Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are looking for a motivated and technology-oriented Tier 1 Help Desk Technician to become a vital part of our expanding team. In this position, you will serve as the initial point of contact for customers seeking technical support and assistance.

Your key responsibilities will include diagnosing hardware and software issues, guiding users through step-by-step resolutions, and maintaining detailed records of customer interactions. A strong focus on customer service and excellent problem-solving abilities are essential for success in this role.

The ideal candidate will possess a foundational understanding of computer systems, networks, and mobile devices. While prior experience in a help desk or customer support position is preferred, it is not a strict requirement.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Application Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Manila
City Manila
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Company Information

Doxa7 Solutions, Inc.

Doxa7 Solutions, Inc. is a leading technology company based in the Philippines. They specialize in providing innovative solutions and services to businesses worldwide. With a team of skilled professionals, Doxa7 Solutions offers a wide range of services including software development, IT consulting, digital marketing, and customer support. Their commitment to excellence, quality, and customer satisfaction sets them apart in the industry. Established in the Philippines, they have expanded their presence globally, serving clients from various sectors. Doxa7 Solutions, Inc. continues to drive innovation and deliver exceptional results to help businesses thrive in the digital age.