Training Manager Jobs at Asurion in Mabalacat, Pampanga
Company Asurion is offering job opportunities for the position of Training Manager in the Mabalacat area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Asurion operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Asurion |
| Position: | Training Manager |
| Region: | Mabalacat - Pampanga, Pampanga |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
The Language Coach is responsible for evaluating offshore agents to ensure adherence to communication and language standards. This role includes providing coaching to enhance agents’ communication skills.
Principal Duties:
- Monitor calls on communication, soft skills, and compliance parameters.
- Participate in calibration sessions to ensure consistent feedback.
- Analyze audit and compliance data; prepare action plans.
- Conduct training sessions for new hires.
- Provide feedback to assist team leaders in employee development.
Skill Set Requirements:
- Customer service attitude.
- Knowledge of processes and compliance.
- Conflict resolution and coaching skills.
- Technical knowledge of English communication.
- Analytical mindset.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Pampanga |
| City | Mabalacat |
| Full Address | Asurion Clark, Three West Aeropark, Zone, Clark Freeport, Mabalacat, 2023 Pampanga, Philippines |
| Google Map | Google Map |
Job Application Information
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