Philippines Jobs

TSR/CSR Jobs at Metacom BPO Career Generation in Mandaluyong, Metro Manila

Metacom BPO Career Generation company logo
Published 10 months ago

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Metacom BPO Career Generation is thrilled to announce job openings for the position of TSR/CSR in the Mandaluyong area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Metacom BPO Career Generation, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Metacom BPO Career Generation.

Job Information

Company:Metacom BPO Career Generation
Position:TSR/CSR
Region:Mandaluyong - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We at Metacom are continuously looking for candidates to join our team. Currently, we have openings in various accounts:

  • Travel
  • Sales
  • Healthcare
  • Financial
  • Collections
  • Telco

Job Responsibilities:

  • Communicate with customers via phone or written correspondence to address their concerns.
  • Resolve customer issues on the first call/contact, if possible, without transferring the caller.
  • Match customers’ demands with clients’ products, solutions, and services.
  • Utilize negotiation and influencing skills to overcome objections and gain customers’ buy-in.
  • Share specific information with internal and external clients and contribute knowledge to colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities for growth and promotion within the company.
  • Performance incentives, employee perks, and benefits.
  • Competitive salary and 13th Month Pay.
  • HMO with 3 free beneficiaries on Day One.
  • 20% ND Maternity/Paternity Leave.
  • Rapid career growth for top performers.
  • Retirement/Life Insurance for qualified staff.
  • Work-life Balance Processes and Programs.

Job Types: Full-time, Permanent

Salary: Up to Php21,00.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Shift system

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor’s (Required)

Experience:

  • Technical support: 1 year (Preferred)

Ability to Commute:

  • Mandaluyong City (Required)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Mandaluyong
Full Address Metacom Solutions, Inc., 8th Floor Cyber and Fashion Mall Eastwood City, Bagumbayan, Quezon City, 1110 Metro Manila, Philippines
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Company Information

Metacom BPO Career Generation

Metacom BPO Career Generation is a leading outsourcing company based in the Philippines. With a strong focus on providing exceptional customer service, Metacom BPO offers a wide range of business process outsourcing services to clients across various industries. Their dedicated team of professionals is committed to delivering high-quality solutions and helping businesses achieve their goals. Whether it’s customer support, technical assistance, or back-office support, Metacom BPO Career Generation is the reliable partner for companies seeking to optimize their operations and provide excellent service.