Philippines Jobs

Voice & Non-Voice Agent Jobs at QSourcing Phils. in Quezon City, Kalakhang Maynila

QSourcing Phils. company logo
Published 3 weeks ago

QSourcing Phils. is currently accepting applications for the position of Voice & Non-Voice Agent in the Quezon City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

QSourcing Phils. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:QSourcing Phils.
Position:Voice & Non-Voice Agent
Region:Kalakhang Maynila, Quezon City - Kalakhang Maynila
Education:New Graduate
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

Be a part of a company that values its employees and customers. Join our team and unlock your potential.

Job Responsibilities:

  • Service Delivery: Provide the agreed-upon services to clients as outlined in the service level agreements (SLAs).
  • Customer Support: Handle customer inquiries, complaints, and issues on behalf of the client.
  • Quality Assurance: Monitor and ensure that services meet the quality standards set by the client.
  • Training and Development: Train and develop staff to ensure they have the necessary skills to perform their roles effectively.
  • Adaptability: Adapt to changes in client requirements, industry trends, and technology.

Job Qualifications:

  • Excellent verbal communication skills
  • Strong active listening skills
  • Ability to manage time effectively and prioritize tasks in a fast-paced environment
  • Proficiency in basic computer skills and familiarity with relevant software and programs
  • Typing speed and accuracy
  • Flexibility to work various shifts, including evenings, weekends, and holidays

Job Types: Full-time, Fresh graduate

Pay: Php18,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided
  • Work from home

Schedule:

  • 10-hour shift
  • 8-hour shift
  • Day shift
  • Monday to Friday

Supplemental Pay:

  • 13th-month salary
  • Bonus pay
  • Overtime pay
  • Tips

Experience:

  • Trainer: 1 year (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Kalakhang Maynila
City Quezon City
Full Address Ground Floor, Aspire Global Solutions, Diamond Arcade Building, Aurora Blvd, Cubao, Quezon City, 1109 Metro Manila, Philippines
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Job Application Information

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Company Information

QSourcing Phils.

QSourcing Phils. is a renowned outsourcing company based in the Philippines, offering top-notch business process outsourcing (BPO) services to clients worldwide. With a dedicated team of skilled professionals and state-of-the-art technology, QSourcing Phils. excels in providing cost-effective and efficient solutions in various industries, including customer service, IT support, and back-office operations. Known for its commitment to excellence and client satisfaction, QSourcing Phils. continues to be a trusted partner for businesses seeking to optimize their operations and enhance their global competitiveness.