Philippines Jobs

VP of Contact Center Operations Jobs at Optum in Makati, Metro Manila

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Published 1 month ago

Welcome to our job portal, where Optum is offering exciting employment opportunities for the position of VP of Contact Center Operations in the Makati area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Optum, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Optum. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Optum
Position:VP of Contact Center Operations
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are looking for an experienced VP of Contact Center Operations to lead our team in enhancing customer service delivery.

The ideal candidate will have a strong background in contact center management, excellent leadership skills, and a passion for improving customer satisfaction.

Your role will involve strategic planning, operational oversight, and driving performance metrics to achieve business goals.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Makati
Full Address 18th to 21st Floor, West Tower, Optum Makati, One Ayala, Ayala Ave, Makati, Philippines
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Company Information

Optum

Optum is a leading health services and innovation company that operates in the Philippines. With a mission to help people live healthier lives and make the healthcare system work better for everyone, Optum provides a broad range of technology-enabled health services. Their solutions include health information technology, analytics, population health management, healthcare operations, and pharmacy care services. Optum is committed to improving healthcare outcomes, increasing access to quality care, and reducing costs for individuals, providers, employers, and health plans in the Philippines.