Philippines Jobs

Workforce Analyst Jobs at Alorica in Quezon City, Metro Manila

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Published 7 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Alorica is currently accepting applications for the position of Workforce Analyst in the Quezon City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Alorica operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Alorica
Position:Workforce Analyst
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Essential Duties & Responsibilities:

As a Workforce Analyst, you will play a critical role in forecasting and determining workforce needs through in-depth data analysis. Your responsibilities will include generating optimized schedules, managing time-off requests, and conducting advanced schedule simulations. You will participate in staffing discussions to ensure accuracy in forecasting while actively supporting training initiatives.

Qualifications & Requirements:

A High School Diploma is required; a Bachelor’s degree or equivalent experience is preferred. Candidates should possess a minimum of 1 year of relevant workforce experience. Familiarity with EWFM, Aspect, or IEX systems is a definite advantage.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company address

Province Metro Manila
City Quezon City
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Company Information

Alorica

Alorica is a leading global provider of customer experience solutions with a strong presence in the Philippines. With multiple state-of-the-art facilities and a skilled workforce, Alorica delivers exceptional customer service, technical support, sales, and back-office solutions to clients worldwide. With a focus on innovation and technology, Alorica ensures a seamless and personalized customer experience, helping businesses thrive in today’s competitive market. Committed to employee growth and development, Alorica offers numerous career opportunities and fosters a positive work environment. Through their dedication to excellence, Alorica continues to redefine customer experience in the Philippines and beyond.