Workforce Analyst Call Center Jobs at Callnovo in Davao City, Davao Region
Welcome to our job portal, where Callnovo is offering exciting employment opportunities for the position of Workforce Analyst Call Center in the Davao City area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Callnovo, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Callnovo. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Callnovo |
| Position: | Workforce Analyst Call Center |
| Region: | Davao City - Davao Region, Davao Region |
| Education: | Confidential |
| Salary: | PHP 40.000 - PHP 56.000 per Month |
| Job Type: | Full-time |
Job Description
We are Callnovo, seeking a Workforce Analyst for a remote position, providing stability with growth opportunities. Your focus will be on optimizing scheduling efficiency in our Call Center while ensuring operational coverage meets service level goals.
Working Shift: 9 hours per day, 5 days a week; may include US time and weekend shifts.
Responsibilities:
- Lead scheduling cycles and adjustments
- Manage shift bidding and training scheduling
- Analyze daily service levels
- Produce supporting reports for management
- Plan resources and forecast staffing needs
Requirements:
- 2+ years of workforce experience
- Proficient in MS Office
- Understanding of call center dynamics
Job Type: Full-time | Pay: Php40,00.00 – Php56,00.00/month
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Davao Region |
| City | Davao City |
| Google Map | Google Map |
Job Application Information
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