Philippines Jobs

Workforce Management Analyst – Operations Jobs at Shopee in Manila, Metro Manila

Shopee company logo
Published 1 week ago

Shopee is currently accepting applications for the position of Workforce Management Analyst - Operations in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Shopee operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Shopee
Position:Workforce Management Analyst - Operations
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

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Department: Operations
Level: Experienced (Individual Contributor)
Location: Philippines – Manila

The Operations team at Shopee oversees the end-to-end process, analyzing operational KPIs, conducting root cause analysis, and managing tasks related to Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, and Fraud.

Job Description:
  • Ensure strategic goals are met through forecast modeling, capacity planning, and effective communication.
  • Oversee WFM tasks including Forecasting, Scheduling, and Real-time monitoring.
  • Collaborate with leaders to understand business needs and drive efficiency.
  • Coordinate with third-party partners on headcount requirements.
Requirements:
  • Graduate of any Bachelor’s Degree
  • Prior experience in Warehouse, E-commerce, or Logistics field preferred
  • Effective collaboration and attention to detail
  • Knowledge of MS and Google Applications

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address Shopee Philippines, The Podium West Tower, Doña Julia Vargas Ave, San Antonio, Pasig, 1600 Metro Manila, Philippines
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Job Application Information

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Company Information

Shopee

Shopee is a leading e-commerce platform in the Philippines, transforming the way people shop online. With a user-friendly interface and a wide range of products, Shopee provides a convenient and secure online marketplace for both sellers and buyers. The platform offers various features such as Shopee Mall, where shoppers can find authentic products from trusted brands, and Shopee Live, which allows sellers to showcase their products via live streaming. Shopee Philippines is committed to providing a seamless shopping experience, with fast delivery, secure payments, and excellent customer service.