Workforce Management Assistant Manager Jobs at GeBBS in Ortigas, Metro Manila
GeBBS is currently seeking applicants for the position of Workforce Management Assistant Manager in the Ortigas area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
GeBBS operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | GeBBS |
| Position: | Workforce Management Assistant Manager |
| Region: | Metro Manila, Ortigas - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 60.000 - per Month |
| Job Type: | Full-time |
Job Description
GeBBS is seeking a Workforce Management Assistant Manager to lead forecasting, capacity planning, scheduling, real-time operations, and WFM analytics for our contact center. The role requires creating short- and long-term forecasts, aligning staffing to demand, building schedules, managing intraday issues, monitoring service levels and adherence, and delivering reports to improve staffing efficiency and forecast accuracy.
- Requirements: Bachelor’s in Business, Statistics, or Mathematics; minimum 5 years WFM experience; experience with NICE IEX, Verint, Aspect, or similar; advanced Excel. SQL/BI skills are a plus.
- Full-time, permanent, on-site. Salary from Php60,00/month. Benefits include insurance, paid training, leave, and company events.
Application Requirements
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Good Communication Skills
- Able to Work in a Team
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
- No Criminal Record
Company address
| Province | Metro Manila |
| City | Ortigas |
| Google Map | Google Map |
Job Application Information
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