Philippines Jobs

Workforce Management Real Time Analyst Jobs at Conduent Business Services Philippines, Inc. in Pasay, Metro Manila

Conduent Business Services Philippines, Inc. company logo
Published 3 months ago

Conduent Business Services Philippines, Inc. is currently seeking applicants for the position of Workforce Management Real Time Analyst in the Pasay area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Conduent Business Services Philippines, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Conduent Business Services Philippines, Inc.
Position:Workforce Management Real Time Analyst
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Workforce Management Real Time Analyst, you will be responsible for monitoring and analyzing real-time call center metrics to ensure optimal staffing levels. You will make quick decisions to adjust schedules and make recommendations to improve efficiency and customer service.

Your key duties include tracking call volume, forecasting workload, and maintaining accurate and up-to-date data. Strong analytical skills, attention to detail, and the ability to work under pressure are essential for success in this role.

If you have a passion for data analysis, problem-solving, and optimizing operations, this position is perfect for you.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Pasay
Full Address 7th Floor, Conduent, One E-Com Center Building, Mall of Asia Complex, Harbor Dr, Pasay, 1300 Metro Manila, Philippines
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Company Information

Conduent Business Services Philippines, Inc.

Conduent Business Services Philippines, Inc. is a leading business process services company located in the Philippines. Specializing in outsourcing solutions, Conduent offers a wide range of services including customer care, HR solutions, finance and accounting, and digital platforms. With a focus on innovation and technology, the company provides efficient and effective solutions for businesses looking to streamline their operations. Conduent Business Services Philippines, Inc. is dedicated to delivering high-quality services to clients worldwide while contributing to the growth of the BPO industry in the Philippines.