Workforce Management (Real-Time Analyst) Jobs at iQOR Philippines in Santa Rosa City, Laguna (province)
iQOR Philippines is currently seeking applicants for the position of Workforce Management (Real-Time Analyst) in the Santa Rosa City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
iQOR Philippines operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | iQOR Philippines |
| Position: | Workforce Management (Real-Time Analyst) |
| Region: | Laguna (province), Santa Rosa City - Laguna (province) |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
The Workforce Management (Real-Time Analyst) role involves monitoring and analyzing real-time call center activities to ensure optimal efficiency and service level adherence. Responsibilities include adjusting staffing levels, reassigning tasks, and managing break schedules to meet service goals.
The ideal candidate should possess strong analytical skills, attention to detail, and the ability to work under pressure in a fast-paced environment. Proficiency in workforce management tools and excellent communication skills are essential for this position.
If you are proactive, data-driven, and have a keen interest in optimizing operational performance, this role may be perfect for you.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Laguna (province) |
| City | Santa Rosa City |
| Full Address | iQor Sta Rosa, The Core, 6th Floor, Santa Rosa, Laguna, Philippines |
| Google Map | Google Map |
Job Application Information
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