Philippines Jobs

Workforce Manager (Capacity Planning) Jobs at Transcom in Pasig, Metro Manila

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Published 3 months ago

Transcom is currently accepting applications for the position of Workforce Manager (Capacity Planning) in the Pasig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Transcom operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Transcom
Position:Workforce Manager (Capacity Planning)
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 70.000 - PHP 90.000 per Month
Job Type:Full-time

Job Description

The Workforce Manager (Capacity Planning) is responsible for overseeing the workforce planning and capacity management strategy of the organization. This role involves analyzing data, forecasting workload volumes, and developing staffing plans to ensure optimal resource allocation.

The ideal candidate will have strong analytical skills, be proficient in workforce management tools, and have experience working in a fast-paced environment. Excellent communication and decision-making skills are vital for this role, as the Workforce Manager will collaborate with various teams to align staffing with business needs.

Key responsibilities include monitoring service levels, identifying trends, and making recommendations for process improvements. The Workforce Manager will also be involved in creating budget forecasts and optimizing staffing levels to meet service demands.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasig
Full Address Transcom Center - Pasig, Verde Compound, Frontera, Las Fiestas, Pasig, 1604 Metro Manila, Philippines
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Company Information

Transcom

Transcom is a leading global outsourcing company with a strong presence in the Philippines. With state-of-the-art facilities and a highly skilled workforce, Transcom provides exceptional customer experience solutions to a wide range of industries. By leveraging advanced technology and personalized strategies, Transcom helps businesses enhance customer satisfaction, increase operational efficiency, and drive brand loyalty. With its commitment to innovation and excellence, Transcom Philippines continues to be a trusted partner for companies seeking to deliver outstanding customer service and achieve business growth.